Refund policy
Thank you for choosing our unique custom jewelry and trucker hats! We strive to provide you with the highest quality products and exceptional customer service. Please take a moment to review our return policy below.
1. Final Sale: All items purchased from our store are considered final sale. This means that we do not accept returns or offer refunds or exchanges, except in the case of damaged or defective items.
2. Damaged or Defective Items: In the unlikely event that you receive a damaged or defective item, please contact us within 3 days of receiving your order. We will gladly assist you in resolving the issue and ensuring your satisfaction. Please provide us with clear photos of the damaged or defective item, along with a description of the issue.
3. Customer Satisfaction: While our items are final sale, we are committed to your satisfaction. If you have any concerns or questions about your purchase, please reach out to us. We value your feedback and will do our best to address any issues or inquiries promptly.
4. Communication: To initiate a return or report a damaged or defective item, please contact our customer support team at [contact information]. We kindly request that you provide your order number and any relevant details to help us assist you efficiently.
5. Shipping Costs: Please note that any shipping costs associated with returns or exchanges are the responsibility of the customer, except in the case of damaged or defective items.
We appreciate your understanding of our final sale policy, as it allows us to focus on creating unique and custom pieces for our valued customers. If you have any further questions or need assistance, please do not hesitate to contact us. Your satisfaction is our top priority!
1. Final Sale: All items purchased from our store are considered final sale. This means that we do not accept returns or offer refunds or exchanges, except in the case of damaged or defective items.
2. Damaged or Defective Items: In the unlikely event that you receive a damaged or defective item, please contact us within 3 days of receiving your order. We will gladly assist you in resolving the issue and ensuring your satisfaction. Please provide us with clear photos of the damaged or defective item, along with a description of the issue.
3. Customer Satisfaction: While our items are final sale, we are committed to your satisfaction. If you have any concerns or questions about your purchase, please reach out to us. We value your feedback and will do our best to address any issues or inquiries promptly.
4. Communication: To initiate a return or report a damaged or defective item, please contact our customer support team at [contact information]. We kindly request that you provide your order number and any relevant details to help us assist you efficiently.
5. Shipping Costs: Please note that any shipping costs associated with returns or exchanges are the responsibility of the customer, except in the case of damaged or defective items.
We appreciate your understanding of our final sale policy, as it allows us to focus on creating unique and custom pieces for our valued customers. If you have any further questions or need assistance, please do not hesitate to contact us. Your satisfaction is our top priority!